Shipping policy

Shipping within Australia

All orders ship from Sydney with Australia Post.

• Standard: $11.00 (2–6 business days)
• Standard on orders $100 and over: FREE (2–6 business days)
• Express: $15.00 (1–3 business days)

Delivery times are Australia Post estimates and may be longer for regional and remote areas, and during peak periods.

Processing time

Orders are packed and dispatched within 1–2 business days. You'll receive an email with your tracking number as soon as your order ships.

International shipping

Standard international shipping is a flat $20.00. Delivery times vary by destination. Any import duties, taxes or fees charged by the destination country are the customer's responsibility.

Questions

If your parcel hasn't arrived within the expected time, or arrives damaged, email info@tokusup.com with your order number and we'll sort it out.